Privacy Policy

1. Introduction

Banani DOHS Community App ("we", "our", "us") is committed to protecting the privacy and security of residents and community members. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

By using the Banani DOHS Community App, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate and secure the community platform.

3. How We Use Your Information

We use your information to:

• Provide secure access to community features
• Verify resident identity and membership
• Enable emergency SOS assistance
• Improve app reliability and performance
• Detect and prevent unauthorized access or misuse
• Maintain community administration and safety

We do not use your information for advertising purposes.

4. Data Protection & Security

We implement strong technical safeguards to protect your information, including:

While we apply strong safeguards, no system can guarantee absolute security.

• Encrypted communication between device and server
• Secure authentication mechanisms (JWT-based authentication with secure refresh handling)
• Suspicious login detection and monitoring
• Restricted administrative access controls
• Logged administrative actions for accountability

5. Data Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared:

• With authorized community administrators for operational purposes
• With emergency responders when SOS alerts are activated
• With trusted technical service providers strictly for hosting and infrastructure support

We may disclose information if required by law or lawful government request.

All third-party providers are required to maintain appropriate data protection standards.

6. Data Retention

We retain user information for as long as:

Users may request account deletion by contacting the support email listed below.

• Your account remains active, or
• It is necessary for community administration and safety purposes

7. Your Rights

You have the right to:

Requests may be submitted via the contact information below.

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your account
• Withdraw consent for non-essential data processing

8. Children's Privacy

This application is intended for registered residents of the Banani DOHS community. It is not designed for children under the age of 13 without parental or guardian supervision.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in features, security improvements, or regulatory requirements.

Updated versions will be posted within the application and on the official privacy policy webpage. Continued use of the app after updates constitutes acceptance of the revised policy.